Work at PekoeTea

Tea Factory Production/Warehouse Team Member

PERMANENT CONTRACT, 24hrs per week

We are looking for a hands-on enthusiastic team member to join our tight-knit production team at our Tea Factory in Leith, Edinburgh.

We are a SALSA accredited production facility where we manufacture all our tea blends from scratch including blending, tea bag manufacturing and packing.

About the Role

This permanent, part-time position (24 hours per week) focuses heavily on our core production tasks - operating machinery (including our tea bag machine and weighers and label printing), packing tea, and managing final order dispatch. You will also look after secondary admin duties including logging orders and handling wholesale customer queries over the phone.

No direct food manufacturing experience is required. We take pride in our work and will provide full training on all our machinery, Food Hygiene standards, HACCP principles, and SALSA compliance.

Key Responsibilities

Machine Operations: Safely operate and monitor production machinery, including tea bag manufacturing and weighing machines and digital label printing equipment (following full training).
Weighing & Stock Handling: Accurately measure and weigh stock items to prepare them for packaging and production.
Troubleshooting: Use your problem-solving skills to diagnose minor software or mechanical faults and safely clear machine jams.
Dispatch & Shipping: Securely pack completed products, generate shipping documentation, print courier labels, and coordinate daily dispatches online.
Hygiene & SALSA Compliance: Maintain strict cleanliness and record-keeping standards across all areas to comply with SALSA audit requirements.

Secondary Administrative Duties

Order Logging: Enter and manage incoming customer orders using our internal computer systems as required.
Customer Service: Answer incoming phone calls to handle general customer queries, track delivery statuses, and resolve minor issues.
Operate systems – Unleashed Inventory, Shopify, g-suite etc. (You don't need to know this to apply but you must be willing to learn)

About You

We are looking for someone who:

Computer Literate: Proficient in basic computer use, with the ability to navigate shipping software and manage data entry accurately.
Strong Problem-Solving Skills: A logical, practical mindset to troubleshoot machine glitches or resolve daily warehouse challenges.
Mechanical Aptitude: Comfort learning to operate production machinery and handling technical processing equipment.
Willingness to Learn: A positive attitude toward mastering new technical skills and food industry safety regulations.
Physical fitness to manage lifting, standing, and manual production tasks.
A passion or curiosity for high-quality tea and drink products.
Good communication skills for handling occasional customer phone calls.

What We Offer

A supportive and collaborative working environment
Flexible Fixed Days: A degree of daily flexibility around your agreed, set working days.
Full Training: Comprehensive training provided on specialised production machinery, Food Hygiene standards, HACCP principles, and SALSA compliance.
Staff discount plus monthly tea allowance
Unique Learning Opportunity: Gain specialised expertise in the industry with the unique opportunity to learn all about tea and participate in regular tea tastings.
24 hours per week
Real Living Wage - £13.45/hour

How to Apply

Please send your CV and a brief introduction telling us about yourself to:

work@pekoetea.co.uk

We want to get to know the person behind the CV.

We welcome applications in multiple formats. Feel free to send either a covering letter, short video or audio. Please chose the format you are most comfortable with.

Closing Date: 31st July 2026

We love meeting passionate people, so we’ll be reviewing applications as they arrive. We may close the vacancy early if we find the right person, so please don't hesitate to apply!

As a small team, we only have the capacity to contact those shortlisted for an interview. If you haven’t heard from us within two weeks of the closing date, please assume you haven’t been successful on this occasion.

Tea Packer (Summer Temporary)

TEMPORARY CONTRACT (2-3 months), 16hrs per week

We are looking for a part-time tea packer to join our team over the summer.

We are a SALSA accredited production facility where we manufacture all our tea blends from scratch including blending, tea bag manufacturing and packing.

About the Role

This is a temporary, part-time position (16 hours per week) packing tea

No direct food manufacturing experience is required. We take pride in our work and will provide training on Food Hygiene standards, HACCP principles, and SALSA compliance.